Protection of Personal Data
As Lunamia we attach great importance to the processing and preservation of the website users’ personal data in accordance with the Law No. 6698 on the Protection of Personal Data (“Law”). We would like to inform our customers about our purpose and methods of collecting, processing and transferring personal data and, accordingly, the website users’ rights arising from the Law.
1. Methods of collecting personal data
As Lunamia as data controller, within the framework of our legal obligations arising from the legislation; In order to benefit from the services of our brands, to inform the website user about our campaigns with the website users’ approval, to record the website users’ suggestions and complaints, to establish better service standards for the website user, Lunamia to determine and implement commercial and business strategies, the website user can share the website users’ personal data verbally, on the website, on social media channels. We collect verbal, written or electronic methods through mobile applications and similar means.
2. Processing of personal data and purposes of processing
As Lunamia as data controller, through our call centers, written communication channels, social media pages, mobile communication channels, in-store communication channels and/or all kinds of channels; The website users’ personal and/or sensitive personal data, which we obtain with the website users’ consent, can be obtained, recorded, stored, stored, changed, updated, periodically checked, rearranged, classified, in whole or in part, for the period required for the purpose for which they are processed or stipulated in the relevant law. can be preserved, in case of legal or service-related actual requirements Lunamia with private-legal persons or public institutions and organizations for which it is legally liable, and/or relevant third party resident in Turkey or abroad. It can be shared/transferred with individuals/legal persons, transferred abroad in case of legal or service-related actual requirements.
Lunamia for customers to benefit from the services of our brands, to inform the website user about our campaigns if the website user approves, to record the website users’ suggestions and complaints, to establish better service standards for the website user, Lunamia for purposes such as determining and implementing commercial and business strategies, and in any case we hereby inform the website user that we may process the website users’ personal data in accordance with the Law on Protection of Personal Data No. 6698 and the relevant legislation.
3. Transfer of Personal Data
Lunamia the website users’ personal data in question only; Based on the website users’ express consent or within the framework of the security and confidentiality principles specified in the Law, within the country and abroad, provided that the necessary security measures are taken, the company's activities are carried out, the business relationship between data owners and our customers is established and/or meetings are held for this purpose, services, in order to provide opportunities and opportunities and to increase service quality; Our group companies, business partners, customers with whom we have contracted and provided services due to our activities, suppliers, audit companies or public institutions or organizations that are authorized to request this data as required by a legal obligation, including but not limited to other relevant authorities.
4. Rights of Personal Data Owners Enumerated in Article 11 of the KVK Law (“Personal Data Protection Law”)
Lunamia will respond to the following requests from interested parties:
a) To learn whether Lunamia processes personal data relating to them and which personal data it processes,
b) Receiving information on the purposes of the processing activity,
c) Knowing the third parties to whom Lunamia transfers personal data in the country or abroad,
d) Requesting correction of personal data in case of incomplete or incorrect processing,
e) Requesting the deletion or destruction of personal data in accordance with the Law,
f) In case of request for correction, deletion or destruction of personal data; requesting the notification of the transactions made to the third parties to whom the personal data has been transferred,
g) Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems, and
h) Receiving a copy of the website users’ personal data.
The website user can contact us about the website users’ opinions and questions.
Title : Lunamia
Email: [email protected]
Privacy and Security
Lunamia Online Shop requests some of the website users’ personal information (name, age, interests, e-mail, etc.) from the website user in order to provide better service to its customers. Lunamia This information collected on Online Shop servers is only used within the body of Lunamia Online Shop for periodic campaigns, designing special promotional activities for customer profiles, and customer "classification" for not sending unsolicited e-mails. Lunamia Online Shop does not share the information collected from the membership forms with third parties without the knowledge of the member in question or otherwise, and does not use or sell it for commercial purposes for any reason other than activity.
Customer information can only be disclosed to official authorities if this information is requested by the official authorities and in cases where it is obliged to make a statement to the official authorities in accordance with the provisions of the applicable mandatory legislation.
Only the customer can access all the information that the customer enters into the system, and only the customer can change this information. It is not possible for anyone else to access and change this information. The website users’ credit card information requested on the payment page is not kept on the servers of the Online Shop or the companies that serve it, in order to keep the security of our valued customers at the highest level. In this way, it is ensured that all transactions for payment are made between the bank and the website users’ computer via the Lunamia Online Shop interface.
Use of Cookies
Cookies are small text files or information saved on the website users’ computer or mobile device (such as a smartphone or tablet) when the website user visits our site.
We use cookies to make our Sites easier to use and to tailor to the website users’ interests and needs. Websites can read and write these cookie files, so that important information about the website user is remembered (such as remembering the website users’ preference settings) in order to recognize the website user’s interests and needs and to offer the website user a more satisfactory experience on the website.
Cookies also help speed up the website users’ future activity on our Sites. In addition, we may use cookies to collect statistical information about the use of our Sites in order to understand how visitors use our Sites and to improve the design and usability of our Sites.
Lunamia
Address: Barbaros Mah. Mor Sümbül Sok. Deluxia Palace No: 25 Ataşehir / İstanbul